R&W Connect is a free moving home service. If you’re moving home - R&W Connect is an easy to use service that helps you find suppliers in your area and arrange services all at once. This service extends to connections for: electricity, gas, internet, phone, pay TV, and much more.
From day one we had the same ambition as we do today - to make it easier to arrange a move through R&W Connect than it would be to do it yourself. With over 10 years' experience we know what we are doing - saving home movers time and providing a stress free home moving experience.
We have a dedicated team of over 70 people to assist you with new connections, existing connection/service queries and disconnections and even specialist requirements. We have helped over 1 million Australian customers move home more easily.
R&W Connect was created to help busy home movers save time. We provide a broad range of providers and products and enable you to arrange your essential home moving services in one simple phone call without having to spend large amounts of time researching individual providers. We work with some of Australia’s leading service providers to help take the stress out of moving for you.
Our service is free of charge so you can get all the benefits of connecting and arranging your services in the one place. Some service providers will charge standard connection fees.
If you were to arrange your home move all by yourself, you would need to spend a lot of time making phone calls, sitting on hold, and repeating the same information over and over again. Why put yourself through that?
No need to wait around for calls back from each supplier. With R&W Connect we will contact you within one business day of receiving your online application or application form from your Real Estate Agent.
If your electricity is not connected by the agreed connection date R&W Connect will arrange suitable accommodation and cover reasonable out-of-pocket expenses providing that it was R&W Connect’s error that caused the inconvenience. If a supplier error is the cause of the non-connection, R&W Connect will work with you to seek appropriate remedial actions.
R&W Connect is a free service for consumers. However, to be able to offer a free service R&W Connect has entered into agreements with several suppliers. Under some of these agreements, R&W Connect is entitled to receive a small commission when a consumer takes up the service using our website or call centre.
Not all possible providers of energy, telco and other relevant home services participate in the R&W Connect panel. When arranging connections, providing advice and recommendations to consumers, R&W Connect only has scope to refer those providers on its panel who offer relevant services in the customer’s location (and not any other service providers). While the R&W Connect service is FREE, standard service provider connection fees and charges still apply.
You pay no extra charges as a result of using the R&W Connect service.