R&W Connect started out in 2001 initially servicing Victoria only. With only two call centre operators it was considered a busy day when we made 5 connections! During these early years our office was located in working class West Melbourne and used old doors as makeshift desks.
From day one we had the same ambition as we do today - to make it easier to arrange a move through R&W Connect than it would be to do it yourself. While we knew that our service was a real help - saving home movers time and hassle, it took a while for Australia to understand what we were really about.